Get in Touch With Us

This is the page to use if you want to reach the editorial team behind Best Crypto Casinos. We cover crypto casinos available to US players — coin support, payout speed, licensing, bonus terms and the legal grey area that surrounds offshore play — and reader messages are one of the main ways we catch things that have changed or that we got wrong. Email us at [email protected] and a person will read it.

Email us and what to include

There is one inbox, monitored by the editorial team, including our lead writer Caleb Turner. We aim to reply within two working days. There is no phone line and we do not operate a live chat — a written message with detail beats a quick call for the kind of queries we get.

Messages move faster when you include:

• Which casino you mean — name the site. "The one with the cashback offer" matches several.
• The page you were reading — paste the URL or the heading.
• What you saw versus what we published — a bonus percentage, a wagering multiple, a withdrawal limit, a coin that is no longer accepted.
• Your state, if it is relevant — availability and restricted-state lists vary by operator, and a blocked signup usually comes down to geography.
• Dates — when you deposited, when you requested a withdrawal, when the terms you saw were live.

Please do not send us wallet seed phrases, private keys, passwords, 2FA backup codes, casino login details or copies of identity documents. No legitimate party needs those, and we will delete anything of that kind on sight.

Where we sit commercially

Best Crypto Casinos earns commission when a reader signs up through some of the links on this site. That is how the site is funded, and you should read every ranking with that in mind. What commission does not do is buy a position, a rating or a soft write-up. Rankings come from our own review criteria, and we publish drawbacks for operators we earn from, including the top-ranked one. If you think a page reads like an advert rather than a review, say so — that is a legitimate complaint and we would rather hear it from you than not.

What we can help with — and what we can't

You contact us about	What happens
A factual error, stale bonus term or changed licence detail	We check it against the operator's current terms and correct or re-date the page
A question about how crypto deposits, confirmations or network fees work	We answer in general terms and point you to the relevant guide
A casino you think we should review	Added to the research queue; no promise of coverage or of a good rating
Partnership, media or affiliate enquiries	Routed to the commercial side, kept separate from editorial scoring
A stuck withdrawal or closed account	We cannot act on your behalf — contact the casino's support first, then its licensing body
Whether you may legally play from your state	We can explain the general picture, not give you a legal opinion
Tax on winnings or crypto gains	General information only; speak to a qualified tax professional

We are an independent comparison site, not an operator, not a payment processor and not a regulator. We hold no funds, cannot see your account, cannot release a withdrawal and cannot lift a verification hold. Anyone claiming to be us and offering to do those things is not us.

Reporting a problem with a casino we list

If an operator on this site has treated you unfairly, the report is still worth sending — it feeds into how we score them. Work through it in this order:

1. Raise it with the casino's own support and keep the ticket reference.
2. Re-read the specific term at issue — bonus playthrough, maximum cashout, dormant account clauses and VPN rules are the usual sticking points.
3. If it stays unresolved, escalate to the licensing authority named in the site's footer, typically a Curaçao or Anjouan regulator.
4. Send us the outcome. Repeated, documented problems change our ratings and can get a site removed.

The operators we cover, and why write-ups differ

Readers often email asking why one site sits above another, so here is the short version for the three currently at the top of our list. Every offer below carries wagering, eligibility and time conditions set by the operator — check the current terms on the casino's own promotions page before you deposit, because these change without notice.

BetPanda — rated 10.0

BetPanda leads our table largely on the shape of its promotion: a 10% weekly cashback rather than a headline deposit match. Cashback tends to suit players who deposit regularly, because it returns a slice of net losses on a fixed cycle instead of locking a balance behind a large playthrough. Qualifying losses, minimum thresholds, the payout day and any wagering applied to the cashback itself are set by BetPanda, so read those before assuming a figure. The limitation: a 10% weekly return is modest next to the multi-thousand-dollar welcome packages elsewhere, and bonus-hunters chasing a big first-deposit number will find it underwhelming.

CoinPoker Casino — rated 9.9

CoinPoker Casino is here for readers who want a poker room alongside casino play, with a 150% welcome bonus up to $2,000. Match bonuses of that size always come with playthrough requirements, a qualifying deposit minimum, an expiry window and game weightings that usually favor slots over table games — confirm all four before you claim, because the effective cost of clearing a large match can exceed its face value. Its limitation is focus: a poker-first platform will not have the slot and live-dealer breadth of a pure casino, and the bonus only makes sense if you intend to wager enough to clear it.

Cryptorino — rated 9.9

Cryptorino combines both structures — a 100% match up to 1 BTC plus 10% weekly cashback — which is why it appeals to crypto-native players who want an upfront boost and an ongoing return. A bonus denominated in BTC rather than dollars carries an extra wrinkle: the dollar value of your cap moves with the market while you are clearing it, so volatility cuts both ways. Wagering multiples, maximum bet size while a bonus is active and cashback eligibility are all operator-set. The limitation: a 1 BTC ceiling is theoretical for most players, and the real experience is shaped by the wagering terms rather than the headline number.

Beyond these, Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave sit in our wider rankings with their own mix of match bonuses, rakeback and cashback. Same rule applies to all of them: the terms attached to an offer matter more than its size.

Questions about money, coins and games we get most

A large share of our inbox is practical rather than editorial, so here is where those queries generally land.

• Coins and costs. Deposits and withdrawals at the sites we cover run on-chain in Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin, with altcoin support varying by operator. You pay network or gas fees to the blockchain, not to us, and confirmation times depend on the chain and its congestion — an ETH gas spike or a busy BTC mempool can turn a fast payout into a slow one. Stablecoins like USDT and USDC are worth asking about if you want to hold value in dollar terms and avoid price swings mid-session. Casinos set their own minimum and maximum withdrawal limits and may charge their own processing fee on top; "instant withdrawals" is an advertised speed, not a tested one, and we describe it as such.
• What you can play. The catalogues we review typically split into slots, live dealer rooms with blackjack, roulette and baccarat dealt by a human, table games running on RNG software, and crypto originals — crash, dice, plinko and in-house variants. Provider lineups commonly include names such as Pragmatic Play, Evolution and NetEnt; originals are more often built in-house and may publish provably fair seeds you can verify yourself. RNG certification and provably fair verification are different things, and if a page of ours conflates them, email us.
• Verification and anonymity. Requirements range from minimal signup to full identity verification, and many sites reserve the right to request documents at withdrawal or under their anti-money-laundering obligations even where none were asked for at registration. We will explain a site's stated policy. We will not help anyone supply false details or work around KYC, sanctions screening or state geoblocks, and nothing on this site frames low-verification play as a way to hide income or avoid tax.
• The other product lines. Several operators we cover run more than a casino — sportsbooks, esports markets, poker rooms and, in some cases, prediction-style products. These sit under the same account and wallet but often have separate bonus terms, separate wagering contributions and different limits. A cashback deal on casino play does not automatically apply to sports bets. If our page is unclear on which product an offer covers, tell us and we will fix it.

Legal standing, age and staying safe

You must be at least 18 to use this site, and 21 where the operator or your state sets that as the minimum — check the age rule stated by the casino itself before you register. Nothing here is aimed at anyone below that age.

There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, which places them in a legal grey area for US players rather than under clear domestic regulation. Legal, state-regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those operators do not run on crypto. Availability differs by state, operators self-restrict certain states, and it is on you to check your own state's laws. US players are also generally liable for tax on gambling winnings and on crypto gains; that is general information, not advice, and a qualified tax professional should handle your situation.

Gambling costs money and most sessions end in a loss. Crypto adds a second layer of risk, because the dollar value of your balance can fall while you hold it. Never stake money you need for anything else, and do not gamble to recover a loss or to take your mind off something. If it stops feeling like entertainment, free confidential support is available through the National Problem Gambling Helpline on 1-800-GAMBLER. Be aware that offshore sites may not offer the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to provide, and any self-exclusion you set with a US regulated operator will not extend to them.

Two more practical habits worth the five minutes: turn on two-factor authentication on every casino account and exchange you use, and keep your gambling balance separate from long-term holdings in a self-custody wallet you control.

How we review, and how to challenge it

Our assessments are research-based. We read published terms and conditions, licensing statements, payment and verification policies and game libraries, and we compare what operators advertise against what their own documents say. We have not deposited, played or withdrawn at these sites, and we do not present advertised payout speeds as measured results. Editorial ratings are ours — they are not customer-review scores and we do not publish reader testimonials. Findings on this page were last checked on Sep 23, 2026; terms move, so treat the operator's own page as the authority on the day.

If you can show that a rating is wrong, send the evidence. Screenshots with visible dates, terms pages and support correspondence all count. We would rather amend a page than defend it.

Other things worth knowing before you write

• We do not sell links or accept paid rankings. Commercial enquiries are welcome; requests to buy a position are declined.
• We do not publish user reviews. Your account experience informs our research, but we will not turn it into a testimonial.
• We do not run promotions. Any message offering you a bonus in our name is not from us.
• Readers outside the US sometimes land here. If you are in the UK and looking at a different corner of the market entirely, our page on casinos operating outside GamStop is the closer fit.

That is everything you need to get a useful reply. Write to [email protected] with the detail above, and if your message is about something time-sensitive on a casino account, contact the operator's support in parallel rather than waiting on us. If you are just weighing up where to play, there is no rush — read the terms, set a budget you can lose, and take your time.